Feigenbaum, A. V. Total quality control / A. V. Feigenbaum - 3a ed. - Estados Unidos : McGraw-Hill - XXVII, 863p. / 23 cm. ISBN: 0-07-020354-7 Subjects--Topical Terms: 1. BUSINESS QUALITY MANAGEMENT \ 2. THE TOTAL QUALITY SYSTEM LC Class. No.: TS156 F452 Dewey Class. No.: 658.568 F555t