TY  - BOOK
AU  - Thomas, David A.
AU  - I. Fryar, Maridell
TI  - Business communication today! / David A. Thomas
SN  - 0-8442-5595-5
U1  - 658.45 T773b 
CY  - Estados Unidos : National Textbook Company
KW  - 1. THE SETTING AND THE PROCESS \ 2. LISTENING IN COMMUNICATION
ER  -